Workspace Design

Bruntwood Works, Bloc, Manchester

Bruntwood Works applied the latest thinking around wellness, productivity and work-life balance to transform a once corporate office building into a vibrant workplace oasis.  They have developed six key pillars for the design of workspaces, covering wellbeing, amenity, biophilia, technology, art and sustainability.

Technology Innovation

RA Information Systems

For their development of new touch-free access features to their Clarity Visitor sign-in solution to assist with security and minimise contact at check-in.  Their system assists workspace operators and their customers by giving them a centralised and standardised visitor procedure. Clients can use this feature to not only book visits at any time that suits them, but also to find information associated with past visits. The visitor information can also be used to provide real time safety lists in case of emergency. RA Information Systems have worked hard to develop enhancements to their services for the managed and flexible office sector, to provide an easy-to-use solution, assist with track and trace and offer touch-free options to assist in managing the implications created by the current pandemic.

Service Innovation

Huckletree

For their focus on developing optimism, business growth and human interaction for their clients. This included launching new educational programmes, for example a complimentary 6-week career upskilling programme for junior employees of members’ businesses.  They have also implemented initiatives supporting founders from under-represented backgrounds, and increased their commitment to being a more sustainable business.

Best Referral to Flexible Workspace

The Instant Group

The Instant Group’s entry focused on work by Henry Stainton, a Client Solutions Senior Director at Instant, for client BP.  Henry worked with the senior team at The Office Group to develop BP’s vision for an innovation hub to bring their teams together.

Excellence in Customer Service

Serviced Office Company, Millharbour Court & Davenport House

These two centres in Canary Wharf are run by the same team, and their focus is on creating an environment clients view as home.  They work hard to build relationships, and this is reflected in the praise heaped on them in testimonials from clients, for the standards of service and support, and their friendliness and help during the pandemic.

UBC Fleet

The community spirit created by Kevin and Dani was commended.  They have run a variety of events for customers, focussing on smaller but more frequent activities to boost morale.  They organised an ice cream van and a mobile coffee franchise to visit.  12 new clients with a total of 95 staff have been welcomed at the centre so far in 2021

Wizu Workspace, The Leeming Building

The Wizu team at the Leeming Building prioritise the highest standards of customer service.  The centre currently has 75 Google reviews, with every single one scoring a perfect 5 out of 5.  Clients praise the ‘professional and friendly staff’ who go out of their way to help, the social events and the services offered.

UBC Henley in Arden

Christine and Sophia pride themselves on going above and beyond clients’ expectations.  They host monthly Henley Hub Networking events, and participate in fundraising activities.  They celebrate clients’ special days and successes, and were praised by them for the welcoming environment and support.